We love our patients — and we want them to love the care they receive!
Our goal is to make sure every one of our patients has a fantastic experience with our hearing care providers , and that each gets the results they really need. Whether it’s something as simple as a hearing consultation or as impactful as a full hearing aid fitting , making our patients happy is what we’re here for. See what they have to say about our practice!
Personalized service; explanation in understandable language; friendliness of physician and staff; feeling that you can contact at any time about any questions and/or issues.
My daughter was seen for a CAP evaluation. Dr. Merchant was excellent and took her time. She was so patient with my daughter, who was in a “mood.” Dr. Merchant explained above and beyond to her about her ADD and processing issues.
I bring my daughter. She’s been going since she was five. Dr. Merchant and her office have been very helpful with information. Always willing to go above and beyond what is needed to be done for my daughter.
Very thorough examination process and explanation of hearing issues I have.
Dr. Ridenour was so patient with me. I have a serious hearing problem. In spite of all this she was always there for me and with a smile on her face - always. I recommend her highly!!
Thorough exams; nice staff.
Friendly, knowledgeable service
Staff is outstanding! Compassionate, caring and takes a personal interest in their patients.
Everything. From the receptionist to the doctors to having a clean facility. A very well run place.
Friendly courteous reception. Very dedicated professional doctor and staff.
The people. The staff. The professional attention.
- "Individual attention"
- "Extremely helpful"
- "Pleasant staff"
- "You always feel your concerns are important"
- "Your hearing is important and they do everything possible to make you satisfied"
I always appreciated the kindness showed to me each time I came for an appointment. There is an air of professionalism and Dr. Merchant is always thorough in describing what is happening with my hearing.
- "Very thorough initial exam"
- "Personable doctors and staff"
- "Convenience of appointments and location"
- "Insurance and costs taken into consideration"
Dr. James P.
The personalized service that is competent and knowledgeable