We asked our patients, “What did you like best?” Read what they had to say!

Patient: Dr. James P.
“The personalized service that is competent and knowledgeable”

Patient: Elizabeth M.
“Excellent Service”

Patient: Jennie C.
“Professional attention”

Patient: Janet S.

  • “Very thorough initial exam”
  • “Personable doctors and staff”
  • “Convenience of appointments and location”
  • “Insurance and costs taken into consideration”

Patient: Doris S.
“I always appreciated the kindness showed to me each time I came for an appointment. There is an air of professionalism and Dr. Merchant is always thorough in describing what is happening with my hearing.”

Patient: Joyce M.

  • “Individual attention”
  • “Extremely helpful”
  • “Pleasant staff”
  • “You always feel your concerns are important”
  • “Your hearing is important and they do everything possible to make you satisfied”

Patient: HE
“The people. The staff. The professional attention.”

Patient: JC
“Friendly courteous reception. Very dedicated professional doctor and staff.”

Patient: SL

Patient: CM
Everything. From the receptionist to the doctors to having a clean facility. A very well run place.

Patient parent: DD
Staff is outstanding! Compassionate, caring and takes a personal interest in their patients.

Patient parent: MW
Friendly, knowledgeable service

Patient: FL
Thorough exams; nice staff.

Patient: PP
Dr. Ridenour was so patient with me. I have a serious hearing problem. In spite of all this she was always there for me and with a smile on her face – always. I recommend her highly!!

Patient: GS
Very thorough examination process and explanation of hearing issues I have.

Patient parent: MS
I bring my daughter. She’s been going since she was five. Dr. Merchant and her office have been very helpful with information. Always willing to go above and beyond what is needed to be done for my daughter.

Patient parent: JA
My daughter was seen for a CAP evaluation. Dr. Merchant was excellent and took her time. She was so patient with my daughter, who was in a “mood.” Dr. Merchant explained above and beyond to her about her ADD and processing issues.

Patient: TF
Personalized service; explanation in understandable language; friendliness of physician and staff; feeling that you can contact at any time about any questions and/or issues.